Manish's Blog

About SAP HR, Rebuilding HR and other topics

Archive for the month “August, 2012”

If you are thinking about taking HR to cloud…

I have thought a lot about cloud and HR. I find a similar theme of ‘look before you leap’ in most of the articles. One more article that might be of interest to the knowledge seeker.

http://www.shrm.org/hrdisciplines/technology/Articles/Pages/CloudSecurity.aspx

 

“Why do I have to do everything but he gets away by doing nothing?”

You hear this many times on the project: ‘Why do I have to do everything but he gets away doing nothing?’ I recently read a research article in Project Management Journal. Though it’s very detailed and the language is very research oriented, I think it covers some of the things that every project manager thinks. It doesn’t offer concrete answers but validates many of the reasons related to free-riding.

Counteracting FreeRiding With Team Morale—An Experimental Study He 2012 Project Management Journal Wiley Online Library.

Definition of Free-riding

Free-riding, also labeled as a social trap (Platt, 1973), commons problem (Edney, 1980), commons dilemma (Dawes, McTavish, & Shaklee, 1977), assurance problem (Runge, 1984), social loafing (Karau & Williams, 1993; Orbell & Dawes, 1981), and moral hazard in teams (Anesi, 2009), refers to an undesired behavior in which a member of a group obtains benefits from group membership but does not bear a proportional share of the costs of providing the benefits (Albanese & Van Fleet, 1985). Free-riding deteriorates team productivity by tempting team members to be free-riders and shirk from collective actions.

Citation

Provider: John Wiley & Sons, Ltd
Content:text/plain; charset=”UTF-8″

TY  – JOUR
AU  – He, Jun
TI  – Counteracting Free-Riding With Team Morale—An Experimental Study
JO  – Project Management Journal
JA  – Proj Mgmt Jrnl
VL  – 43
IS  – 3
PB  – Wiley Subscription Services, Inc., A Wiley Company
SN  – 1938-9507
UR  – http://dx.doi.org/10.1002/pmj.21272
DO  – 10.1002/pmj.21272
SP  – 62
EP  – 75
KW  – free-riding
KW  – organizational citizenship behavior
KW  – team cognition
KW  – team morale
KW  – team performance
PY  – 2012
AB  – This study focuses on a behavioral perspective to examine the detrimental effects of free-riding on team performance, and investigates team morale as a key factor that counteracts the tendency of free-riding among team members. Results of the empirical test imply that enhancing team morale can effectively reduce the scale of free-riding behavior in project teams; in addition, controlling team size also provides help to constrain the undesired behavior. The two means can be carefully applied to project management during early stages of project development before the commitment of significant resources. Implications for both research and team practices are discussed.
ER  –

HR Access controls- fire fighters, superusers, …

Compliance and controls are important. It should start as soon as the project starts and shouldn’t wait till the end.

SAP has Governance, Risk and Compliance (GRC) module to help in this effort. Follow the link, SAP GRC AC 5.3 Integrated Project Plan in MS Project, for a good starting point for Access Control.

Can I know who is speaking?

I have spend a lot of time on global projects. It translates into many hours on conference calls with people from different countries working in different time zones. The corporate headquarters normally moderates the meeting and try to rotate the timing to make it convinient for their teams. The following guidelines might be helpful to keep the team members on the calls engaged:

  1. Conference call details along with international connect numbers and toll free numbers should be provided. It would be great to have a small verification call to ensure that they work for the participants.
  2. Good audio conferenceing equipment should be used so that people on the conference call feel part of the discussion going on in the conference room
  3. If there is a side bar conversation, the moderator should summarize and repeat the same for the audience on the conference call
  4. Every participant should tell their names before speaking.
  5. There should be web conference that simaltenously displays what’s being presented in conference room.
  6. If offline documents are referred, the moderator should regularly inform where they are on the document.
  7. Moderator should ask for questions from the audience on the conference calls at the end of each section to ensure getting the feedback
  8. Whenever possible, the moderator should denote where they are on the agenda and time.

These are just a few that I realized when I was not at the moderating end but on the receiveing end… Let me know what your experience has been.

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